Last week I called my primary Service Advisor, Jeremy, about an issue with the balancing of one of my tires. Even though this was not an emergency, Hh quickly worked with his scheduler, Jessica, and got me scheduled for an appointment later in the week, which was excellent; especially in light of the severe rain we were experiencing and projected for the rest of the week. I sincerely appreciated that he let me know up front, that he would not be in the office on the day of my appointment. He said he would coordinate with one of the other Service Advisors, Jason, to ensure everything was arranged, and that Jason would oversee the work to be done. When I arrived at the dealership for my appointment, Jason was waiting for me and ensured that my vehicle was expeditiously attended to. The technician ensured the re-balancing work was correctly done, and confirmed, via a road test drive, that there were no longer any vibration issues with any of my vehicles tires. I truly appreciated the responsiveness, the professionalism, and the customer focus by all of the Service Department members I interacted with.

The times I have visited BMW N. I always feel like it is the most welcome and professional dealership bar non from parking lot to my contact. My personal contact always goes through every detail and is very patient with every question.

We have the opportunity to by my second BMW on this dealer ..we come back because we like the personal… they always willing to help us buy the perfect car

The team went out of their way to help me with the information I asked for they were patient and respectful thanks

I just serviced my car here and they take a good care of your car.This place is very friendly and everyone is very kind and helpful here. If you need help with your BMW ask for Jeremy. Jeremy is very professional and he goes above and beyond for his clients. I love this dealership.

The UVEYE is one of my favorite equipment of the dealership because I and the service department knows how the vehicle comes in and deliver back to me the same way. Customer service from the service advisor and cashiers is one of the best so far