Please update the areas marked in red before submitting.
How would you rate Shaon Simpson?
How about Jannell Ford of Hanover?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

“Professional, fast, and got me into the affordable Ford Transit I was looking for—highly recommend Rob, Wilfredo & Eddy at Jannell Ford!”

Our salesman Rob has only worked there 6 months but if he didn't have an answer to a question we had he knew who to ask. This meant we got informed answers from different staff (i.e. finance, sales, parts etc. ) and very little run around.

everyone was helpful, professional, and extremely welcoming, look them up, use them, and you won’t regret it

I highly recommend Jannell Ford of Hanover. Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert. Charlie knew the vehicle we were interested in, explained in detail all the systems and even assisted us in setting up our phones. He made this a quick and easy transaction. I can't say enough about the General Sales Manager, Eddie Clark. This is our second vehicle purchase from Jannell and Eddie was hands-on involved in both. He made sure we were satisfied with our experience, understood the process as far as registration transfer, trade in value, maintenance and warranty schedules, basically everything we needed from Jannell Ford.

Great atmosphere with the welcoming of Lola and bubba, the chill dogs. No pressure, excellent personnel.

Everyone was very accommodating and made an out of state transaction as easy as possible. Extremely responsive. Car was in excellent condition.