9103 E Independence Blvd
Matthews, NC 28105
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Just wanted to Thank my awesome Saleslady Ms. Neiman for being the ultimate professional. She greeted me and my daughter outside with a smile that made it easier to go thru the process. I would recommend her to anyone coming to the dealership for a New Vihicle. Give her a big raise!!!
Everyone was friendly and easy to work with. Made sure we knew what we were purchasing. Overall a good experience.
Infiniti of Charlotte was so easy to work with. Living over 3 hours away they worked with me over text and we sured up all the details before I got there. They were professional and easy to understand. The process at the dealership was fast and efficient. Very pleased all around with the service and ease of car buying!
Thank you, Naimah for an excellent experience for our purchase for our son’s first vehicle. You and Bri, the GM and the Finance director made an upsetting situation better, you will never know how much we appreciated your kindness and phenomenal customer service. You went above and beyond and we could not be more thankful !!! Great car, great service !!!
VERY RESPECTFUL AND EASY TO WORK WITH. FINANCE PROCESS SUPER QUICK AND EASY. THANK YOU WD.
Buyer Beware! I gave this dealership an opportunity to beat a written quote from another dealership. They gave me a quote that was higher than the quote from the other dealership. One line item was listed as Infiniti Protection Package at a rate of $3,300. When I inquired what that covered I was told: - Clear Shields - Resistall interior and exterior protection - Wheel locks - Nitrogen in tires - All-weather maps That does not add up to $3,300 in the real world.
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