Tell us about your experience with Highland Park Ford Lincoln.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
One of the frustrations of owning a car is the tiny issues, like oil changes or dead headlight bulbs: these should be simple to handle, but they often end up taking way too much time and expanding into lengthy or pricey maintenance visits. Fortunately, as I've seen many times with Chris and Adam at HPFL, they look at things from the customer's viewpoint, and keep maintenance quick and reasonable, in proportion to the task. It's such a big relief, and lets me get on with my life with nary a speed bump.
I just needed a taillight bulb replaced. Very quick and works great. Your service department is generally great.
My experience getting an oil change and tire rotation was great. The staff was friendly, professional and efficient. Christopher checked me in quickly and explained clearly and kept me updated throughout the process. Overall top-notch service. Highly recommended.
Great. The entire process from test drive to purchase was super easy and quick. The customer service was perfect—attentive without being overbearing, with just the right amount of follow-up.
Did a excellent job ?? He is a amazing dealer i love working with Matt price
I went there for oil change it was easy and quick service and I was very happy thank you so much
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.