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I am now the proud of 2 Subarus from Lithia Subaru. I purchased my 2017 Outback in 2021. since then, I have had nothing but amazing service from the service department for my routine upkeep. When a opportunity for me to get a brand new 2025 Crosstrek was presented to me, I simply could not pass up the offer to add it to my family! Thank you Stetler for the providing outstanding customer service!
I leased a new Subaru Solterra last week from Lithia Subaru in Fresno. My experience was outstanding. My sales advisor, Ronnie was knowledgeable, friendly and straightforward throughout the process. I felt customer satisfaction was his top priority.
Jose and Emily were very helpful. I was treated kindly and with respect. I was walked through all the steps and was explained the things I needed help with. The gentleman that helped me close the deal was also helpful.
Daniel was super. Not imposing. Not over aggressive. Nice, down to earth. Honest. Very Friendly.
The sales team was super helpful, shout out to Jose the Sales Manager for the killer deal!
This was my first experience with looking for a new vehicle though a dealership's internet sales department. Alex Pimentel went above and beyond in answering all of my questions; sending me the information I requested and provided low keyed, no pressure environment. The test drive was not traveling the customary car dealer preset route, but he allowed me to take it anywhere I wanted, "I'm just along for the ride". He made making the decision to purchase the Outback easy. He took the time to educate me on a couple of items like "lifetime oil changes", which I had not heard of, and extended warranties, which I was interested in. I would highly recommend him as a salesperson to anyone looking for a new vehicle. Ramzy Saleh in the finance office made closing the sale easy and painless. No high-pressure sales tactics to "add on" to the price of the car with extras, that I had experienced with other dealerships. Everything was explained well, and my questions were answered completely. Dealing with these folks at Lithia Subaru was probably the best new car purchase I have ever made.
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