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sales Dept.
service Dept.
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parts Dept.
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Highly recommend doing business with Hawthorne Chevrolet. Friendly staff and really try to work with you. Our salesman Christian did a great job making this a smooth sale. Will def be back for the next lease.
I have no issue with the Service Dept., all of the people there are professional. However they recently raised their prices. How can you charge $120 for an oil change, and that is without a tire rotation. I had a $20 coupon from GM towards an oil change. I was told it would cost more if I used the coupon, which made no sense. They now charge a fee if you use a credit card, which they never did before. I'll have to rethink going back there for service. I've leased at least six cars from there. There is new ownership at this dealership, which might explain the increase in prices. Not the same dealership any more.
This is 2nd equinox I have bought here. Great experience both times. Same with service dept.
Ease of getting an appointment and when you pull in to the service area there is no waiting. Service agents are right there to assist.
For service specifically, service is always accommodating. Service communicates well while car is in for service.
Great guy and very helpful an honest and fully knowledgeable about the car industry will always buy from him
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