My Experience with Griffin Motors was excellent a very friendly and comfortable atmosphere. We dealt with Greg Davis and he was great and answered all of are questions. Then I went to finance and met Ron. He got right to the point didn't have no hidden fees or didn't try selling us something that we didn't need. The price Greg and I agreed upon is what I paid. I Will do business with Griffin Motors again.

We found Griffin Motors, Meadville, PA in October 2017 while searching for a 2017 Chrysler Pacifica in the dark gray color. Our salesperson Greg Davis was quite helpful and we felt the hour plus drive was worth it. When we picked up the van we were sold an extended Zurich warranty by the finance manager Ron. At that time, he told us what a great value it was and if we took it to any dealer other than Griffin it was only a $100 deductible, but if we brought it to them that deductible was waived. He reiterated this several times during our paper signing. Boy were we gullible! At about 18000 miles the Uconnect radio system locked up and we had to take it to Griffin twice for repairs. On the 3rd occurrence we decided to take it to a local dealer as it was under regular warranty. Surprise! They couldn’t duplicate it – not that time or the next 2 times. Looking back we believe it was because that would have classified it as a lemon. We also experienced issues with the USB drive on the dash and was told it wouldn’t be covered under the extended warranty unless they could find the problem. We decided to call Griffin to see if they could help us – we were told at that time that we hadn’t checked the box (that we weren’t told about) for the $100 deductible to be waived. After more issues, we traded the van in for a different make and was told by that vehicle manufacturer that we would be entitled to a refund on our extended warranty. We started the process in late September and got the run around by Griffin and were finally told we would receive our refund check in mid-December 2020. On December 28 we called as we still didn’t have it. We were told it was mailed December 21, 2020 and could we please give it until January 4, 2021 due to ongoing USPS issues and if we hadn’t received it they would stop payment and overnight a new check. We agreed. We called January 4, 2021 and were told at first that we would have to incur the charges to stop payment and overnight. We protested and were told they would handle it. January 7, 2021 we called as we still hadn’t received it and had to leave a message. We called again on January 8, 2021 was told it was sent next day air saver on January 6, 2021. We were given a tracking number and surprise again – it didn’t exist in the UPS system! On January 9, 2021 it shows up in the system stating it was shipped January 8, 2021 will arrive on January 11, 2021. We received the check on January 11, 2021 but it was dated January 7, 2021 – one day after it was originally supposed to have been sent via UPS Next Day Air Saver. Once again we were lied to! Please be very careful when dealing with this dealership!

I went to this dealership because they had for sale a Jeep Patriot I was interested in that had low miles and was in like new condition. I was really treated well from the time I first stepped inside the dealership. My salesman was Dave Loreski and he said for me to take the test drive as long as I wanted. The vehicle checked out just fine. I had done my research but was surprised when I was given a price less than what I expected. I was interested in adding remote start because the car didn't come with it plus a hitch for a rear bike rack. The dealership threw in both the remote start and hitch for free! When I left with the Patriot I didn't expect the dealership to fill up the gas tank because the vehicle I was buying was a used one, but they did. A few days after purchasing the Patriot I brought it back, as scheduled, so remote start and hitch could be installed. The dealership had ready for me a fairly new Jeep Wrangler as my loaner vehicle. It was fun to try out and I had been expecting to receive just a small car as the loaner. Again this dealership exceeded my expectations. I did not purchase the extended warranty on the Patriot though. That seemed to me to be a worthless product. Outside of that, everything about this dealership is outstanding. Highly recommended!!

Joel was great. Found exactly what i wanted. Love my new renegade! The color is beautiful. I get many compliments. So happy with my purchase.

The service was prompt and friendly. The problem was solved and completed quickly. I would highly recommend Griffin's as a dealership and for service work.

We went there, saw what we wanted and bought it. Gave us a far amount for our trade and the deal was done. Our salesman explained the many features and has helped us with multiple purchases at this dealer. He’s great.