756 W Ervin Rd
Van Wert, OH 45891
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sorry we could not come over , my wife just had cancer surgery and wasn't up to the ride
First off Mike Butler our salesman awesome guy and salesman. I would buy a vehicle from Mike any time. Now for the bad part. I have a 2019 Jeep Compass that I bought from them. It’s still under warranty. I took it to their service department cause my driver side cv axle was going bad. Mind you I had my uncle check it out before I even took it to them and he’s the one that let me know the cv axle was bad. I took it to them a week or 2 ago and their mechanic claimed there was nothing wrong with it. Oh but he found a bolt that was loose and he tightened it. Omg what a lifesaver not. Fast forward here a week or 2 later and I took it to Valley Chrysler in Bryan, Ohio cause let me tell ya they are the lifesavers. They replaced the cv axle and let me know that it has been leaking for a long time. If I would have drove it much more I would have probably been in an accident. I wouldn’t take my vehicle back to Greve service department. They need to get mechanics who will actually do their job..
Salesperson was very helpful. He responded right away and sent all the information I needed.
These people lied and insulted us repeatedly. I bought a 2002 Grand Prix with only 105k miles. The car has not stop lights no blinkers rotted tires that they covered with polish and the wire harness was wrapped in bailing twine and copper. The sales woman told the car awesome she drove it and it was all good. I bought the car after dark however after a verbal promise that all was good oh I forgot she also said the exhaust was in good shape, even a video. I didn't leave the parking lot before calling and reporting the things she said was not wrong and I was told the buy these cars wholesale and resell after dressing them up. As is tough luck.. I have the texts pictures and email. Shame on you Greve and Holly.. Shame. I have reported to BBB.
I was very pleased with the customer service and the entire team. The salesperson was very friendly and explained everything to us Mike was very knowledgeable. I would highly recommended this dealership to anyone looking for a vehicle.
Always a great experience going to Greve Chrysler. Mike and the staff at Greve make the process easy and headache free. Would recommend them to anyone!
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