This review is for the New Castle Russ Hubler dealership. Roger Butler and Joe Smith have been the keys to keeping us coming back to the dealership and staying brand loyal. There are many options out there for vehicles, but it is the customer touch and interaction that makes the difference for us. These gentlemen know what a customer means to a dealership, they know how to treat them, and how to keep them coming back. In fact, the culture that they have established at Russ Hubler is apparent in all of the members of the sales team, and all the way through the service department and body shop. Both Joe and Roger have time and time again bent over backwards to make things work for us and have stayed loyal to us as customers. We will never go anywhere else for our vehicle needs as long as the chemistry and customer focus stays the way it is today at Russ Hubler! Great work Joe and Roger, you make the difference and the Hubler name is better because of you both!

I had an outstanding experience at Russ Hubler CDJR in New Castle, IN! Roger and the rest of the staff were in incredibly welcoming and professional. They took the time to understand my needs and helped me find the perfect vehicle without any pressure. The Roger & the team were knowledgeable, patient, and went above & beyond to ensure I was comfortable with my decision. The financing process was smooth and transparent, with no hidden surprises. What stood out the most was their commitment to customer satisfaction. They genuinely care about their customers & make you feel valued every step of the way. I couldn't be happier with my new Jeep & the exceptional service I received. If you're in the market for a new or used car, I highly recommend Russ Hubler Chrysler Dodge Jeep Ram. They’ve earned mine & my family's trust & loyalty for years to come!

Dealer was great to work with. Everyone I dealt with was really helpful. I bought a truck online and truck was as described. I would definitely recommend this dealership.