Gillman Honda Houston

10595 W Sam Houston Parkway

Houston, TX 77099

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What Others Say

Julien (sales) and George (manager at Service department) helped me with a used Lexus ES I bought from them

10/5 Salesman Kevin. He was absolutely wonderful! My experience at Gilman looking for a car was great and I would like to show appreciate to Kevin for being patient and working with me during this time. Buying a car is a stressful time but he made it very smooth, and his personality is top notch. I would recommend him to anyone looking for a car. Finance 0/5 (MOE RAFIEI) The reason why I am giving a bad review is to the Finance guy Moe Rafiei. He is one of those guys that have been working there for a long time, probably has seniority and treats customers terribly without any consequences. He deserves a 0/5! He introduced himself and welcomed us in his office. I noticed that I was the main buyer on the application, when I was suppose to be the second. My husband was to be the main applicant. I simply asked why is that. His response was "well aren't you the one that graduated? You should be first." I proceeded to tell him "that's not was explained to us in the front". But ok moving forward. He hands us a paper showing a college graduate APR of 7.9%!!! for 6 years. So I asked him "We were told that there was a special for doing a 3 year finance plan for 2.9%." Moe condescending response back was "Well college graduate is an automatic 7.9%, you don't qualify for 2.9%. Also, the people in the front (the salesman) does not know anything about finance anyway!" This is where I had to draw the line. I felt like he treated me like I was born yesterday. SIR, I graduated with an MBA (so I have a background in FINANCE), probably have way more schooling than him, buying a car and financing is NOT my first rodeo. I told him to take my graduation off (since schooling doesn't seem to make any difference) and redo my financing, I have way over 820 credit score, for you to treat me like someone that just graduated high school. I was livid at how he treated me in his office. Is this how he treats most of his customers who doesn't know anything finance? He's very condescending and will try to outsmart you. He then walks out, and another finance guy comes in. (5/5) Chris Nguyen was a complete 180. He made the finance mishap so much better. He was able to correct the financing part and finish the paperwork smoothly with such a better attitude. Thank you for that! Overall, I would come back to Gillman to purchase another car. I will warn everyone to avoid Moe if possible when you go into the finance office. Get anyone but him!

Salesman was great. However, I paid for this vehicle in full and the dealer ran my credit in order to accept a personal check. I did not like this.

My experience With Gillman Honda was excellent. Mr. Bandari went above and beyond in assisting me with selecting my car.

Sales person and manager were great! They were respectful and went out their way to accomodate the need of their customer. Thanks a lot!

Francisco was great and knew what he was doing. Quick and on point with what I asked for.