Dealer overall a good experience, negotiable on pricing. Took a little while to finalize with finance and was a bit pushy on tacking on extended warranty, but that is my only complaint. James was fantastic from the moment I inquired to the moment I left with the car. Truly a one of a kind experience. Responsive, but not pushy, and very transparent. Could not recommend enough!

I had such a great experience with James and the Chicago VW team. James and Julian, the sales manager, made a usual stressful experience into a positive one. They were attentive to my wants and needs and made me feel comfortable and taken care of. I highly recommend James for your car buying experience!

James was very knowledgeable and friendly! I was unsure about what brand of car to by but after driving the Tiguan I knew I should stick to VW. I’m really enjoying all the features and fun driving experience.

Fernando was very helpful in replacing my key fob batteries. It was very quick and efficient.

Great dude. Helped me out n had a great vibe. If you ever need help, this is the man.

The dealership experience was fine, it was very straightforward not too much to say about that. Working with James however was an absolute pleasure, he is probably the most enjoyable salesperson i’ve had the pleasure of working with in my car buying journey. The finance manager was eh, only thing i can remember about him is when he came into the office accidentally knocked something off the desk and didn’t bother to pick it up. overall my experience here was very enjoyable.