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The dealership was amazing, but who went above and beyond to take care of us was a Mr. Edwards Serino, the general manager, he was efficient. He was kind. Polite, answered all our questions. Gave us a great deal. We love our car. We give him 10 stars.\n That is the best car manager in all the years that have been buying cars that I have ever met. Thank you, Mr. Edwards. You're the best.
Jason was a pleasure to deal with. He made the process smooth and painless. He was knowledgeable, friendly, and took his time explaining things whenever I had questions. I would definitely recommend him in the future!
Ed Serino is the best! Ed's expertise,knowledge and great personality helped my experience as smooth as possible in the purchase of my car. I will be sure to return to those dealership due to Ed's and his colleagues!
Theo at Acura of Bedford Hills was absolutely exceptional. The entire process was handled over the phone, and he made it incredibly easy and stress-free. Theo was professional, responsive, and extremely knowledgeable, taking the time to answer all of my questions and explain everything clearly. Even without being in person, he provided outstanding customer service and made sure every detail was handled smoothly. I’m very happy with my purchase and would highly recommend Theo to anyone looking for a seamless car-buying experience at Acura of Bedford Hills.
Everyone I worked with at this dealership was responsive, friendly, thorough, and fair. I had a very good experience purchasing a car here.
I am a long time customer of Acura of Bedford Hills. That alone is an indication of what I think of this dealership. I recently purchased a new car and unfortunately hit a few issues that needed the attention of the Sales Management team. Joe Gensert and Alfred Makaj immediately got involved and addressed every issue to ensure my expectations were met and I once again received the customer service from the dealership and Acura that I have come to expect. Both Joe and Alfred always put the customer first and will ensure your needs are met. If you’re looking for a new Acura I highly recommend you go to Acura of Bedford Hills and ask for Joe Gensert and Alfred Makaj - these guys are the best.
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