221 W 4th S
Rexburg, ID 83440
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very professional and helpful for my out of state purchase. No haggle experience was refreshing.
It's always a pleasure to shop at this dealership and do business with Bryon Parker. I know I can count on him to give me an honest quote and there will be no surprises with price or condition of the vehicle when it's time to sign the paperwork. Once again, Bryon went out of his way to search for a specific Yukon XL Denali and found the exact one I needed with the right price and features. As long as Bryon Parker remains working at this dealership I will be back. My wife was impressed when he bragged up his beautiful wife to both of us. He must be a great salesman if he won her over!
This visit was for a factory recall issue and an oil change. The recall work went fine, however, this is the 2nd straight time that I had an oil spot under my truck on my concrete garage floor. This isn’t a leak, it’s from not properly cleaning the excess oil around the oil filter after replacing it. Poor workmanship.
Danya was my service advisor and she was consistently rude and impatient while I asked questions. An example being receiving an update (albeit very late) about some seals, I asked a clarifying question about when they would arrive, and she responded by telling me she has days off and wouldn’t see parts until they day after she told me they’d arrive. Simple rude and aggressive. They also took two and a half weeks to complete the service, and provided minimal updates the whole time. Pretty much only sent me new information when it was about charging me more money
We had a a great experience wit our salesman and everyone involved in my trade in and new vehicle purchase. We will be back.
We were greeted and welcomed when we pulled in the driveway. Matt was friendly and great to work with. Love our new truck. Thanks
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.