I had a great experience at the Shottenkirk Toyota Service department thanks to Mike Pfender, the service advisor. My rear wiper suddenly stopped working, and I brought my car in to get it checked out. Instead of immediately processing it through the usual (and costly) diagnostic route, Mike personally took a quick look and discovered it was just a loose screw that needed tightening. He saved me almost $200, not to mention the time I would’ve spent waiting for a full inspection. I really appreciated his honesty, helpfulness, and willingness to go the extra mile. It’s rare to find that kind of service these days! If you're heading in for service, I highly recommend asking for Mike Pfender. He truly cares about his customers and will take great care of you!

Great service and friendly I will definitely be going to Toyota Weatherford for all my service needs and manny was very nice

Manny was very professional and courteous. He kept me apprised of the services and the associated costs before the service and reviewed them after the service. I will continue to do my service appointments with Manny Martinez and Shottenkirk Toyota Weatherford.

Manny worked hard to get my car back within my time limit of leaving town

The customer service is always quick and efficient. The staff is excellent and the communication is top notch.

Manny communicated well with me throughout the entire visit. He told me what was going to happen, the cost and the status. I will be back.