1445 East Main Street
Lincolnton, NC 28092
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I had 84000 miles on my car and was having absolutely no problems with my transmission. Took it to Abernathy's had transmission flushed and a new filter installed. Now my transmission jerks hard into every gear. I paid them to ruin my transmission.
I purchased a very nice used car from them in July 2021. The car has been in the shop more than on the road. Now the check engine light is on and they want me to wait 2 weeks for an appointment. They only care about new customers. Their service department needs drastic improvement. Service Department staff are all rude and hateful.
Everything is so great at this dealership! The service is punctual, the people are so respectful and very nice! Very clean inside and exceeded my expectations!
My buying experience with Andrew and the sales/finance department was awesome!... BUT my experience with Abernethy’s Service Department was sub par to say the least. I waited for over 5 minutes for someone to greet me and the service lady was rude and could care less about customer service. After meeting the service manager to see if he could answer my questions he was even worse. I wasn’t sure if I’d walked into a tattoo parlor or maybe a biker bar but I guess since I didn’t have a nose ring they weren’t overly friendly to try to help me out or keep me as a future service customer. Too many options out there for me to service my vehicle here and deal with them.
I bought a new Buick for the best price in my geographic area after searching online on Autotrader. I had never been here before so I didn't know what to expect. I was very impressed! Larry was my salesman and he did everything to make the process as simple as possible, Jose was the finance manager and he did an incredible job of getting the paperwork ready while the car was getting detailed for delivery. This dealership has some of the most down to earth employees you will ever meet and the price of the car was outstanding. The whole process was very efficient and I was in and out very quickly. I would definitely recommend buying here if you are near the Charlotte geographical area-- you will not be disappointed! I had a tag bracket installed also and the service department was exceptional in getting it completed very quickly.
They couldn't have made the process any easier. I bought a new Suburban for my wife and was literally in and out in an hour. I got her SUV for a great price, better interest rate than my own bank, and an extended warranty for a fair price as well. I will be looking for a new Silverado later this year for myself and Abernethy Chevrolet in Lincolnton will be getting my business going forward because they did such a great job of earning my trust during the buying process.
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