Fantastic experience start-to-finish! Good selection, no pressure, personable staff. Our salesman Mike B was very knowledgeable and took time to listen to what we wanted without pushing us one way or the other. Finance Manager Max M was also friendly, went over all the paperwork clearly, and explained very useful extended warranty options without all the nonsense other dealerships try to arm-twist you over. Buying a new car doesn't have to be a chore and we give Doug's our highest recommendation without hesitation!

The dealership worked with us to accommodate our travel and work schedule when we picked up our new Ioniq 6. They made it easy to get through the paperwork and were so helpful.

My husband and I had the most wonderful, stress free car buying experience this weekend at Doug's Hyundai in Edmonds. Thinking that we wanted a Plug-In Hybrid Tuscon Yohan Bong assisted us in explaining the differences between a Plug-In and standard Hybrid. He was patient and caring and assisted in finding a beautiful stylish and tricked out 2023 Santa Fe; the perfect Hybrid SUV! Highly recommend Doug's Hyundai and Yohan Bong for a stress free car buying experience.

The worst experience I've had ever at a car dealership. The sales Manager Zach Gilbert was atrocious.

Doug's Hyundai seem to care more about profits than the people they sell to. Took advantage of my 72 year old father who does not speak very good English and is hard of hearing. He bought a 2021 Hyundai Palisade from Jihoon today at about 1pm. They added a service contract and gap insurance to the total. Not sure if my father understood what they were adding those to the sales contract. I found that he can basically get a new 2024 Palisade for the same price. Went back to the dealer about 5 hours after he bought the car to hopefully try to exchange it for the a new model. Unfortunately the Sales Manager on duty was Zach who did not want to help us in exchanging the cars. In his words "why would i want to make a worse deal than I did". I was told by Zach that the Hyundai financing specials have a loan to value ratio and that the new car would not qualify for the special rate because of the trade in. When asked to show me where is says that, he could not, or did not want to show me. This tells me that they or maybe hopefully just Zach does care about the customers that come in the door to buy cars from Doug's. Bottom line beware. I was hoping that this would not be your typical used car sale experience, but sadly it was.

What a wonderful car buying experience! We talked to multiple dealerships, but no one had the service and attention to detail that we found with Michael at Doug's. He spent time learning what was and wasn't important to us in a car, asking and answering a ton of questions. He then made sure to keep us in our budget. I never felt rushed or that someone was trying to upsell me. We left with a deal that we feel good about. Go see Michael if you want great service.