Clear communication with agent, clear communication of issues and repairs. It was handled quickly and I appreciated them getting me a Lyft from work back to the service center.

Vast, informative, well mannered, easy going, warm. The video was top notch with information. Amazing teamwork

The service was quick and efficient. I like the video by the mechanic detailing the work done. The waiting area is clean and the snacks are appreciated

Great Experience at Russ Darrow Mazda in Madison with Dan Smith. Very Friendly, knowledgeable, and accommodating. We had a hard time making up our mind and test drove the CX90, CX 50, and CX5. In the end, we realized we didn't need all the room of the CX90, and while the CX 50 is a real nice car, Dan realized the CX 5 would be a better fit for our needs. He explained the differences and worked hard to be sure we were getting not only what we wanted but what we needed. Excellent work from start to finish! And Kody Cathman in Finance made the dreaded paperwork a piece of cake.

Very friendly staff and made my purchase very easy. Only suggestion is to provide sales staff access to parts after hours so I could have picked up weather floor mats or other accessories while I was purchasing the car

Very pleased for the service on my car at Mazda Russ Darrow. Their associates were very professional and they delivered quality service.