Gilmore Auto Repair & Sales

3035 High Street

Portsmouth , VA 23707

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Sales (Used)

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What Others Say

I had the worst experience every with dese people I brought a 1996 Lexus drove it home got up the next day drove it out the car was overheating so I call them they said it wasn't doing it yea rit I paid cash for dis car and cnt even drive it took it to the shop only to find out it need head gasket maybe a engine. The car is a piece of junk and so is the dealer they sale car as is so now I got a car that I can't drive & I'm stuck with it. Please stay away from these people.

Sue Otis Kazma Neser — 5 star-Outstanding Customer Service. Friendly knowledgeable staff. Financing offered for repairs All of this makes this business stand out. Buying a used car can be a challenge in today's economy, but this dealer makes the process smooth and easy. To also have a repair shop with financing helps my budget go further. I give this company 5 stars

Very unhappy. My Vehicle wasnt starting. They said it was the computer. Which was weird. Ordered ine for $800 then said it didnt work. Then ordered one for $1000. We called and told them there was a recall on the clutch switch and they wouldnt fix it cuz they werent comfortable. Said we HAD to pay for the computer that wasnt even being shipped yet. Also told us it would be $1200 after they put it in, maybe a little more. Told them to keep it in that price range. 2 freaking months later they call and say the bill is $1500 and it still isnt running right and we need to pay for it or they will start charging a storage fee after 48 hrs knowing I have financial restraints. They are very unprofessional and i am very disappointed. Now I have to try and figure out how to get my vehicle back and pay this fat bill even though i never signed anything saying they can go above that limit. I will make sure no one i know ever goes here! This is just the beginning of my reviews on this place.

Gilmore Auto Repair & Sales is an honest and fair family owned business that you can trust! They provide reliable, convenient, and friendly service for all your auto needs!

They have good cars fast and no wait. They work with you and make sure everything is good so you will not have to worry about anything. If you need help with anything or any question they always there for you and never let you down. Prices that you can afford and always give you time to do what you got to do.

Affordable repair prices and great used cars. Local and friendly people, you can really tell they have been doing this awhile. They know what their talking about!