Tell us about your experience with Larry H. Miller Chrysler Jeep Dodge Ram Surprise.
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Sales and finance are great so I have purchased multiple vehicles from them. Unfortunately the service department is a nightmare which keeps me from giving them more stars
UPDATE: April 21, 2025 7. While driving at night, which is seldom for me, I noticed the high beam on the drivers side did not light up. Larry Miller Dodge Tucson looked into the issue, and said a baffle was not operational, therefore a lengthy wait for a new lamp assembly commenced. 8. At the same time, as I was loading the trunk with grandkid stuff, and the sun was shining into the back windshield, I noticed the high mounted third brake light and there wasn’t anything installed except the housing. Again, LHM Dodge Tucson let me know there would be a lengthy wait for this part. LHM Dodge Tucson service advisor David, will be in contact with the LHM Dodge Surprise people to make the Surprise dealership pay for their incompetence in all these lighting issues. I've been online, and other Last Call owners have commented on how lousy their new cars had been assembled. Too late for the Challenger, but it still needs to be addressed.
Very professional and makes sure his customers receive top of the line service. Would highly recommend Craig to anyone in need of a new vehicle.
The nightmare of finding just that right car with the right mileage and the right price! Well I can tell you just tonight I bought a vehicle from Larry Miller and the salesman's name was Edgar. I can go into the nightmare that I had just experienced 20 minutes before at a previous dealership, Larry Miller Volkswagen in Avondale, but that'll be another review that should be negative 10 Stars! But what I can tell you is that Edgar treated me the way you would want any auto salesman to treat you! There was no pressure, there was understanding, and I will have to say there was a compassion from him to give the best service to people. I did not expect to buy this vehicle tonight, but I am glad that I did. I found the deal I was looking for, but the most important part was finding the right salesman! If you happen to find yourself looking for a vehicle, and you happen to find yourself here, speak to Edgar, he will treat you with respect, no pressure, and an absolute willingness to do what's best for you! I wish there were more people like him in this high pressure business, but I believe he understands what really matters! Thank you again Edgar!
Great guy! Helped me get into the Jeep I wanted same day no issues! 10/10 experience
Sean, Michael, and Frankie were the best to deal with! Will definitely be coming back for future vehicle needs and referring business.
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