Please update the areas marked in red before submitting.
How would you rate Zach Carlson?
How about Matthews Import Center / Subaru / Kia?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Mike McNeal is the best saleman at Matthew's!! He goes above and beyond to help you and I refuse to work with anyone else for my car buying needs. I'm currently in the process of getting my 5th Subaru the 4th from Matthew's with his help. I can't wait to finalize everything upon his return! Thank you for all you do for us Mike!

Everyone was courteous and didn't put pressure on me. It is a Very comfortable environment.

We were very happy dealing with Matthews Subara when looking for a new vehicle. Chris McAndrew was great to deal with. He was very friendly, knowledgeable, and professional. He was patient with us and not pushy. We had a great car buying experience thanks to Chris!

I met Jarrod upon arriving for my first Service appointment. He transitioned me in smoothly. Closed out my stay by explaining the services performed along with costs. He answered all my questions with patience and warm demeanor. The Service area is a bit congested, but it was busy.. that’s the way it gets. Everyone is willing to assist with any questions and/or concerns. I will return for next scheduled service.

Todd Gavazzi & team are fabulous! ⭐️⭐️⭐️⭐️⭐️ Got it done for us! Jim & Mary Davis, Greene, NY

I've been going to Matthews for 8 years now. Only once was I disappointed in my service experience, and Mike Savage was very willing to meet with me to correct the discrepancy in my bill, to my satisfaction. Today I went back to purchase my second Subaru, as my current Subaru was rear-ended. It was a busy Saturday, bur Dillon and Liam still made sure to fit me in to their schedule, to help me look for a new car. Liam asked appropriate questions about my likes and dislikes in a new car, to determine a "best fit" for me. Another dealership forgot that my car was in for service that day. (It has not been moved, when I returned at 5:00 p.m.) Two other dealers did not rotate my tires when they claimed they did. After 8 years, I still trust Matthews ! I have never felt as comfortable at a dealership as I do at Matthews.