Bill Kegan and technician Mike Fink once again provided Outstanding Customer Satisfaction with my Escalade on July 18, 2025! Their excellence and dedication in servicing my Escalade always leaves me a Delighted Customer!

My first time bringing my car in for service and everything was done smoothly efficiently. Thank you so much to Jacob who handled the paperwork and Dennis who dropped me off at my home and picked me up when the car was ready.

My wife and I could not be happier with our Dimitt Automotive Group experience. Why? My wife was shopping online for a car. She found the color, model, and price point. Unfortunately, the vehicle was at another dealership. Now of course we could purchase the vehicle from the other dealership. Unfortunately, for the other dealership Dimitt Automotive Group’s reputation was the deciding factor. Mr. Joe Ryndeck and Ms. Wendy Almberg facilitated a seamless process that involved the following: First, we are snowbirds, Florida six months and Wisconsin six months. Second, Joe orchestrated the vehicle trade with the other dealer. Third, Joe put us in contact with Wendy. She facilitated the processing of the paperwork via Zoom and Gmail. Fourth, Joe was willing to pick us up from Tampa International Airport. Then the final piece of the puzzle and the most impressive part of this whole experience is this; this all took place within a five-day window. We flew to Tampa and drove my wife’s new Cadillac back to Wisconsin within five days. Why would anyone think twice about purchasing their vehicle for the ultimate driving experience from any other Dealership Group.

I recently had service done on my 2023 Cadillac Escalade, and I couldn’t be happier with the experience. Jeff Brittingham, my service advisor, was extremely kind, attentive, and professional. He took care of all my needs and made sure everything was handled perfectly. The service was simply outstanding. I highly recommend both Jeff and the team for their top-notch service!

Bill Keegan and his team are always amazing! Great customer service and communication. Highly recommend!

My service representative of choice, Patricia Jones, has always provided excellent service. She's very understanding and keeps me apprised of service status. When possible, I always wait for service to be completed due to travel distance. Although there are Cadillac dealerships closer to my home, I prefer Dimmitt!