2575 South State St.
Ann Arbor, MI 48104
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sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
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Great service and sales. Anthony was great to work with. Kind, friendly and attentive. We enjoyed their top notch service and attention to every detail. Highly recommend!
Avoid at all costs! We don’t even know where to start. Audi Ann Arbor is designed to drain your money like no other dealership—plain and simple (and I won’t use the S**m word, but you get the idea). * They charged us a significant amount for a repair they didn’t even fix. * When confronted, they refused to own their mistake or offer any reasonable compensation. * Their response? That an Audi after 8–9 years is “an old car” and should be replaced—conveniently offering us just $4,000 for a $50,000 car (all because of the issue they failed to fix). * Customer service? Far from even a fair one. We’re escalated this to Audi Corporate, they said they can't do anything... This will be our last Audi vehicle, and we wouldn’t wish our experience on anyone. (And if Audi Ann Arbor try to respond here with excuses/lies, I’ll be more than happy to list every single detail)
We had an amazing experience.!! I went initially without my husband and scheduled to meet with Patrick Curley. He is awesome ! He was attentive but not high pressure. He worked very hard at getting me the exact car I desired!! The buying process was exceptional. The best I have experienced. Easy, quick and no surprises. I could not be happier with my new Q5 and the entire experience !!!
Some of my previous service experiences were not great. This time I felt like order was restored. Stefan Hofmann was extremely helpful, friendly and professional.
The service provided was friendly and professional. All my many questions were answered in detail. The work was done quickly and efficiently.
Elisa Traxler was pleasant in scheduling and explanations, prompt in customer attention, professional in customer relations.
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