They went out of their way to help me when car broke down caused by another dealer. I live in New Berlin, but plan on coming here in the future!

Kudos to Jessica and Shawna for answering ALL my questions. Customer care call really made a difference! Learning about shift system malfunction, oil changes and car washes. Oh my! Thanks for coming to work!!

Dan the service writer is always friendly and polite. Dan the Man! Dan got me a loaner car while mine was in service.

Metro Kia of Madison service department, and Dan Bowser, did a good job in getting my Sorento in soon and scheduling needed service—a leaking oil pressure switch under warranty. We also decided to perform other engine services proactively at reduced rates in view of the engine being partially disassembled which reduced labor coasts. Was also furnished a new Niro loan vehicle during the one week repair which I appreciated. So far so good with the repair. Not leaking oil fortunately. Going forward we may further test and invoke the famed 100K-200K warranty from Metro Kia if warranted, as miles accumulate and I plan to keep and maintain my ,17 Sorento which has been a fine, dependable vehicle. This may well determine whether I purchase another Kia from Metro Kia in future ! Thanks to the entire crew at Metro Kia, especially the service technician and Dan Bowser. Please pass my compliments on to them .

Worked with Aiden at Metro. He was very knowledgeable and a good listener. We bought a Telluride and couldn't be happier with the process.

Justin Sagissor worked with me and my sister on getting a car. He was knowledgeable, no pressure salesman. He made the experience fun fairly fast, and enjoyable. He has emailed several times to follow up and see how I liked the vehicle. He is amazing as is my sportage. I want to work with him when I am ready to get another one. He is a good man to work with.