3301 Eastend Dr
Humboldt, TN 38343
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sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
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Sounds good it worked out good Hope to use them again on my next service.
very clear and up front about cost and numbers. i never felt like i was getting cheater or ripped off. good service
Nancy has been great to work with! I hate that this dealsership recently closed. My nearest dealer is 30 miles and of course I will miss Nancy and her help with all my vehicle needs.
The sales person and sales management were great, the finance guy was ok, did leave a few items unexplained, which I didn't notice till after the sale. When it came time for dealership to process paperwork for tags and registration, is where the problems really began. Leaving outside of Tennessee, ment they had to collect Mississippi tax and send to the county. They sent to wrong county the first time, which I didn't find out until I called them inquiring about paperwork, I had already contacted my local tax office. After calling several times and talking to several different people with whom all said they would che k and return my call, which no one ever did, I had to continue to contact them. After two months I finally got paperwork to tag office.... This is not an isolated incident, I recommended dealership to my sister the week after I purchased my vehicle and she bought the following week, with the same problem with tag paperwork. To say the frustration of it is sad, because I'm not sure I would buy from them in the future
I have called at least five times to get my LoJack activated. They refer me to Jones ram and Crysler and I called there. Leave a message for Jamie or somebody and they don’t call me back and this is happened at least five times I purchased wheel insurance for my car I hope to God they process that properly, but I text Steven and he always responds. He refers me to the Jones Crysler and they don’t call me back.
Great maintenance professional and courteous and knowledgeable and very helpful would bring my vehicle back anytime
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