1600 Prairie View Rd
Platte City, MO 64079
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WOW! This dealership is unlike the many others I have had to go to after my car was stolen. I CANNOT BELIEVE how kind, helpful, honest, they were here. They made sure the car I was buying used was perfect, and they worked as a team after I called first thing in morning to buy it. We had test driven it the night before with salesman Matt and then woke up and called saying we wanted to buy it but my car salesman was off. Matt was very nice and NOT pushy. After he knew we weren't going to buy that night he still continued to chat with us and give great advice on car buying in general. The sales manager Bruce assured me they worked as a team and that Matt would get commission for it-- the sales manager and finance manager Tyler were beyond assuring during a high anxiety time. Tyler took care of a scratch in the plastic and the chip in the windshield for free, and you cannot tell either were there. Sitting through an hour of paperwork signing would've sucked and most finance managers are jerks but Tyler was kind and very knowledgeable about finance and cars in general. Side note They do not haggle but if you have been car shopping most places don't any more. They believe in coming forth with their best price and then the financier shops for the best loan for you. If you tell them your monthly goal they will make sure you meet that. They really made the car buying experience friendly and hometown feeling. It totally didn't suck at all. They even delivered my car to me since I would not have a ride to go get it. I will be checking there first for our next car. If you're tired of the big dealerships where you're just a number, this is the place to start.
We got the best service from Roberts Chevrolet Buick. We first went in looking for an Enclave and realized the Encore was our best option. They saved us a ton of money and got us the exact car we wanted immediately.
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