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Great service rep, great communications and updates. Went very well and the rep was very honest and clear about what needed to be done and what really did not.
Wonderful experience at Lakeland Subaru. Friendly helpful people. We live in lake Placid and traveled to Lakeland to make our purchase and was very happy with the dealership.
Lakeland Subaru did a great job making sure I got the car that best fit my needs. Thanks Michael and Jessica
The service staff is one of a kind. Both my service advisor, and the other at the time I was there for my service were astute professionals, even while being verbally assaulted by unhappy customers with little to no understanding of the problems with their vehicles at that time. They kept their composure and professionally assisted the customers through the verbal assault. Absolutely outstanding. For my customer service, Mike is a very knowledgeable and friendly service advisor that gives you the straight answer even when it’s not popular or inexpensive. He is able to provide even the worst news in the best way.
My wife and I have been very impressed with our Subaru dealership, Subaru of Lakeland and have purchased two vehicles from them. They have been extremely professional and treat us like a member of the family.
I recently utilized the service department at Subaru of Lakeland and had an outstanding experience with Mike. He went above and beyond to assist me, delivering exceptional customer service throughout the process. Mike’s dedication and professionalism are the primary reasons I would highly recommend conducting business with Subaru of Lakeland.
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