Examine everything thoroughly and be prepared to negotiate for a fair price as inventory was higher than average considering the defects. Nice customer service.

The car was in the repair shop , never got to see it besides it has way to many miles

While test driving a 2015 Ford Focus SE I really liked I mentioned the shudder I felt during shifting. The salesman said it was a "new design shifting system”. However, after a decent purchase experience on 01/27/2023, I learned that the shudder during shifting is actually a major transmission defect in 2012-2018 Ford Focus and Fiesta cars. Ford was slapped with a class action lawsuit over problems with dual-clutch automatic transmissions in these vehicles. I definitely felt mislead because I apparently naively trusted in Jennifer’s rating record. However, I was confident that given their seemingly good reputation for taking care of customers they would do everything possible to make this right. Unfortunately that wasn’t the case. After I contacted them management passed me off to the service department. I spoke with Buck about the issue then was referred to Corwin Ford to have the situation addressed. Corwin’s service department member was not a pleasant person and she told me I would first have to pay for the clutches to be replaced since Ford's extended warranty they created as a bandaid fix had expired a few days earlier. Imagine that. Only THEN would they consider honoring the Manufacturers Extended Warranty which would cover the replacing TCM. They were all about making the big bucks first. After Corwin Ford’s brush off I called and left a message with Jennifer’s on Feb 15th to see what we could do, almost a month later and still no return call. Needless to say my confidence in purchasing from this dealer again is nonexistent and I cannot in good faith recommend Jennifer’s to anyone. I am stuck with a lemon and am very disappointed.

Fast easy transaction. Nice truck at a fair price. Andy was my salesman and was great to work with. Thank you!

I am always nervous about used cars but these guys made me feel great about it. Two separate people told me to try them out and I was not disappointed. Amazing experience! All smiles! Highly recommend!!!

We went to several dealers, but Jennifers was by far the best. Very nice to deal with, would highly recommend. We will send any and all of our friends and family here!