Very rude no communication no body understand there warranty also owner will not talk to you

Beware and be cautions. 15K service done on my Kia Optima. I notice my wheels where not rotated. Checked the cabin air filter, notice that it wasn't changed because it was packed with old leaves and pollen. No luck when calling service department multiple times, so I stop in right before they closed to get an appointment scheduled 2 days later. After inspection, service department told me my cabin filter was new and they took pictures showing they inspected it and did not replace the cabin filter. I re-checked the cabin filter to find out they just blew out some of the old leaves and pollen on the old cabin filter. Also, I know they didn't change it because I installed a WIX filter about a year ago and the cabin filter had the WIX's part# on the filter. Also, i know they didn't rotate my wheels because my faded wheels were on the front of the vehicle and after the vehicle was serviced, the faded wheels were still on the front of the vehicle. At least they changed the oil, but now I'm not sure what else they didn't do. Down a few hundred dollars and very disappointed with the service. When I got my Kia Optima, I regularly serviced my vehicle here. A few years ago, notice the service department people kept changing and it seems there level of service dropped too.

New service man Mike was terrific. Was efficient, knowledgeable, kept me updated and well explained the work needed.

Warm and kind. They were patient and did their job! We left with our new car. Thank you, Ashley S!

Christian Halbach was very professional and went above and beyond to help meet our needs in what we were looking for. Highly recommend this dealership to others!

This dealer hates Military. They dont care about civil service people to say the least. They are money hungry, who will lie to you, omit information, and misinform you to avoid dealing with you. Please if you want some respect, go somewhere else.