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Duncan was very helpful! I felt that he was honest and up front with me. The service was done in a timely manner. I was expecting a lot more that had to be done due to a “supposed” Subaru licensed mechanic in Conway. I was told that the diagnostic showed multiple problems. So when Duncan suggested doing a battery diagnostic, that’s all it took! They replaced the battery and I was on my way! Thank you!
They have always provided me with excellent customer service. Jesse and the rest of the service department make you always feel important and that they want your business.
They went above and beyond to correct an honest mistake and provided exemplary customer service.
They were very friendly and our oil change and tire rotation was done in a very timely manner.
Very professional and customer experience focused. Well organized with a vision for the future.i will definitely be back!
I had an excellent customer service experience during my time at Subaru of Little Rock. After dropping off my vehicle for an airbag recall and minor repair, the staff were communicative of the timeframe to fix and offered me a loaner vehicle during the week at no additional cost. The service rep was highly professional and kept me in the loop during the maintenance visit. I would highly recommend Subaru of Little Rock to any and all who are seeking top-notch and timely service.
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