2295 Autoplex Drive
Bossier City , LA 71111
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Very accessible and good services. Friendly staff. Very clean service area and general area. Good job Thanks.
The service has always been top-notch. The employees are very professional. However, the dealership has decided not to honor GM prepaid maintenance plans so I can no longer take my vehicle there for service.
I called ask about the price, they gave it to me. I went to look at the truck it was in the front running I test drove it I said it was a deal. They carried it to have it cleaned up while I signed the paperwork. I was completely satisfied with the way I was treated and taken care of.👍🏻
Service DEPT, need to Inspect Vehicle to make sure All work done is CORRECTLY /CLEAN, BEFORE CONTACT THE CUSTOMER, IF THAT VEHICLE CLEAN MY SURE IT COME BACK CLEAN, THEY WAS A VERY BAD EXPERIMENT FOR ME, THIS WAS FAR THE WORST ONE. I WAS PATIENT DOING THIS WHOLE ORDEAL, I THINK IT SHOULD HAVE a BETTER COMPENSATION, for my Headache and Missing My Trip out of Town, I had to go the Next day. 4 Hours from 8am to 12 Noon for a Minor Service. That's Not Good.
I'm a 68 year old white woman with money. I have done several car deals in my life. This dealership was the worst. The salesman blew me off, lied constantly and was disrespectful. He is black. He had an obvious prejudice against white people. I asked the dealership repeatedly to speak with someone else, but was not given that option. After paying $9,000 down in cash, I bit my tongue and finished the deal, but I will never own another GMC, thanks to this man.
I had a 10:00 appointment on 4/26/2023 to get an oil change and 2 coolant temperature sensors replaced. They didn’t have my oil filter or the sensors so I paid for the sensors and scheduled a 10:00 appointment for 4/27/2023. I arrived on time 4/27 and was told the parts didn’t come in. Nobody bothered to check this before the appointment. I had a ride waiting on me so now I’ve wasted 2 trips and my wife’s time to pick me up at Mike Morgan GMC Bossier City. I DO NOT RECOMMEND
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