Please update the areas marked in red before submitting.
How would you rate Steve Boyd?
How about Walt Massey Chevrolet Franklinton?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Great service I love to come to Walt Massey they great you and make you feel welcome and they always work with me and my needs and I would recommend them for my services again

Professional and caring Ask plenty of questions about the service I needed and provided updates during my visit

Courteous service, picked up my truck and immediately had me in the tracking system. Tracking system does leave a little to be improved, could not track my repairs. That being said I was notified as to progress at the end of the day. Received a call about 1-1/2 hours prior to vehicle being ready and was asked if I wanted it delivered or would I pick it up. After paying for repairs I was not happy about not receiving any paperwork on warranty and/or instructions for breaking in, probably does not need to be broken in. Called and asked about warranty paperwork and was told a service representative would get back to me, 3 days and still no information!!

Prompt Professional Courteous : appointment was timely with no waiting and prices are very reasonable ; happy

Trent always tries to get me in and out as soon as he can, no matter what the issue. Whether it's just a service or a bigger issue.

Great service and friendly people. It's always a pleasant experience at the Walt Massy dealership.