They charged me an additional 3% for using my credit card for an approximatly 1500 service work. They should have this in big bold letters somewhere in the service waiting room area.

I took my truck in to get the transmission and rear main seal replaced. Both were done incorrectly. I took it back to get it fixed and it took them two weeks. I received my truck for the second time and two weeks later my truck won’t shift out of first gear because they didn’t flush the transmission cooler after I asked them 3 times to make sure it got done. It is now back in the shop and the whole time they have refused to give me a loaner or pay for my rental.

I can’t speak on the sales department, but the service department, (I mean, I never thought they would one up the quality of service I received from them, the last time i had my truck in there). This time in, Ms Ashley was my rep/liaison. After the initial “welcome to Dayton Andrews, have been helped or checked in yet”(less than a minute after I pulled in), I explained everything that was happening, along with a safety recall issue notice, she just said, this might take a while, and we’re probably gonna keep it over night, depending on the diagnostics, so to be safe, let me get you into a rental and get you out of here as fast as possible”. As I was waiting In the lounge area, not more than 10 min. Ashley walks up to me and says my rides here to take me to get my rental. She handed me the paperwork and I was out the door… (MIND BLOWN) That’s just the beginning… Ashley was so on it with the communication, updates on the truck while it was being serviced. It took the stress of my mind. And lastly, it was one of those busy work days for me and even though I was notified my truck was ready for pick up around 11:00am, I wasn’t able to get there until about 6pm, and they close at 5:30! She was there, patiently waiting and not mad about it. I mean come on, how often do you see a person stay late for a customer they don’t even know, to make sure they get their vehicle back. Thanks Ashely!

The worst Dealership ever. Very Unprofessional. They do not stand behind the Customer Request made.

There's dealership is selling flood cars. I purchased a car that was flooded, and they didn't tell me. They sold it to me for regular price without no warranty. Because they knew the vehicle was flooded.They can't be trusted.Do not purchase from this dealership

wont cover a warranty issuse on a new engine.blaming bad cat/conv on the reason claim was denied from the info daytons service dept submitted.How would you feel?????? Ive been a customer to them for years but things have changed.I would buy anything from them ever again.