Scheduled a time to have the transmission serviced in my 2020 GMC Denali and expected to have the fluid changed and internal filter replaced. Instead, they only changed the fluid and did NOT replace the transmission filter. I spoke to the service manager, who would not provide his full name (Scott) and he said it wasn’t necessary to replace the filter because they flushed the entire system with a detergent. My GMC service manual calls for a fluid and filter change every 45,000 miles. I will never use the service department at Davidson GMC again. I wasted $400.

I mulled over a star rating because the Sales staff is Amazing, however there service department is horrible, they don't follow procedures put out by GM, sadly because they are independently owned GM cannot do anything to them for not following their protocols however that doesn't stop me from putting it out there that they have a 100% trash service department starting with the front desk people and working they way back to the Service managers. I DO NOT recommend going to them for service.

DO NOT buy extended warranty through Davidson Group, ……. go elsewhere Paid $2,100, for platinum (the best) coverage and was told no co-pay 1st time I made a service appointment they Treated me terribly They told me the wanted $69 to diagnose each Problem (4x4 stuck actuator), transmission getting too hot They wouldn’t even look at the paperwork I had indicating no charge They said they have to get paid, if they submit and don’t get paid, then I pay They wanted me to sign saying I agree to pay for all diagnostics even before they looked at my vehicle I talked to a manager who kept repeating They have expenses and need to get paid I left messages with manager of finance and Dealership General Manager No response

The best sales man is definitely Edward Gallant. This place was awesome! I never felt so comfortable at a dealer ship as this one! Did everything and more for us!! Thank you For such wonderful service!

I have been buying my cars from Davidson’s for many years. Mary Fults has been my go to sales person the whole time. She is a special person and I consider her a friend. Love the new lease. Stephen Emmerick

Great place to purchase a vehicle and get it serviced after the sale. when I go there in search of a new vehicle I don't feel like the sales people are pushing just anything on me just to sell something. they listen and look for just what I want. great people to chat with during the buying process also.