St. Louis Auto Stop

7800 North Lindbergh

Hazelwood, MO 63042

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What Others Say

We purchased a vehicle, a few days later the breaks were squeaking. Took it in. Said all was well, and said they didn't hear anything. Few days later, we heard more squeaking. Took it in. Said they would replace the brakes. They LIED! We, now found out that the dealership only authorized a for the pads to be changed! About 5 months later "after thinking we had new breaks", we are wondering why they squeak at EVERY stop! Never told us they did not replace! They (Chris, the manager/doorkeeper to the general manager) will not rectify or honor their original statement. Scammed us!

Overall, my experience has been excellent. My salesperson was Antyon and he made sure the process was easy and simple. I'm a first time buyer and I was nervous but he walk me through every step of the way. The finance department was very understanding and work with my situation. I trade my 2007 mazda in and got approve for a 2013 volkswagon. Im beyond satisfied customer.

I dealt with John Carroll, he was an excellent salesman. My experience with him was wonderful. I had all the documents needed to run my credit and to see what I qualified for. Test drove the car but I still wanted to think over the number at least for a day. My issue occurred with guy in Finance Ryan Kennedy. John Carroll said that he would be right back, and left the room for a minute. Then, Ryan Kennedy entered the room with no introduction, and asked me what the problem was. I looked puzzled, then asked who are you? He told me, then asked me what was the problem with the deal? He stated, I have been working for hours on the financing and you should be grateful, this is the best deal that you are gonna get. Then, John Carroll enters the room, I asked for my debit card and told him that I would contact him tomorrow. I was outdone by Ryan's behavior and wanted to leave. When I asked for my debit card back, Ryan Kennedy said here, and threw my debit card at me. At that point I could not believe what was happening. I walked out the dealership. The only reason why I would not buy a car from this dealership would be because of my experience with Ryan Kennedy. He was rude and disrespectful. They are in the business of sells cars but customer satisfaction is also part of that business.

Joe gave us our online quote and we ultimately made our purchase from him. He and his team are very responsive over email and followed up over the phone. We felt well taken care of and that our questions were answered in a non-evasive manner. He maintained a positive, energetic attitude throughout the process in the dealership on the day of purchase. As we purchased over the Thanksgiving weekend, the in-dealership experience was drawn out. While Joe attended to several customers at once, we did not feel neglected and negotiations went relatively quickly. Ask for Joe!

I dealt with Ryan and Chris they were excellent with assisting the salesman John to execute my needs to purchase my dream car a 2015 Range Rover SC with 2.9% APR with the hefty balance of my trade .

I would not recommend this dealership. The saleman are very nice and go above and beyond to sell you their cars. I havent had my vehicle six months and already had to replace a battery, a set of front struts, front ball joints and no telling what will be next. They do not stand by the quality of their vehicles. They gave me a lemon.