Good pricing but messed up financially paper twice. They have Completely ignore me after sale 5 emails 5 calls. 0 replies. Terrible service after sales!

I purchased my RV back in June. The paperwork was fubbed, but they didn't tell me, they just ignored the problem. Now I need help getting plates. The DMV says it's World Wide RV fault. World Wide RV conveniently says it's my fault. I had a horrible experience from start to finish with them. The salesman Guy was not honest about the unit. The office manager Jewlissa, was not helpful (25+ emails back and forth, without resolution, I should publish that email thread - talk about a hoot). The GM, Brian, didn't even try to understand the issue, before "siding" with Jewlissa completely. So no joke, I have owned this RV for almost 6 mo and I can get plates. They provided me with a second temporary plate but when it expires, what am I going to do then???? I honestly have no idea, there is no resolution coming. Do I have to tell you to avoid this place?

I took my RV to WorldWide RV (WWRV) in June 2022 for several repairs. The main repair was to replace the bedroom slide out exterior floor base. WWRV stated they replaced it and billed my warranty company for the replacement, however, they lied regarding the materials used, the work was done with poor craftsmanship and the technician caused damage to the facia boards and the slide out's electrical cables. The technician also left debris all over the RV, used the toilets and left grease smeared on the floor. We presented this information to the Service Manager who confirmed the work was done poorly and that WWRV did not use the materials my warranty company was billed for. He agreed to have the work re-done. The RV was at WWRV for almost 2 months. In that time, they also replaced the rear AC. We were under the impression the slide was replaced properly until May 2023 when the slide would not open. We took the RV to another repair shop who have confirmed that WWRV ruined the slide. The internal flooring is buckling due to the exterior floor base being replaced incorrectly. The exterior portion of the floor base is rippled and the new repair shop states it needs to be completely replaced. The warranty company will not pay for the same repair to be done twice. The rear AC was replaced with the wrong AC and now does not have a heat strip. We now have a broken slide and incorrect AC due to WWRV and are unable to have either replaced because the warranty company will not cover the costs again. WWRV has behaved unethically and possibly criminally by falsifying billing to my warranty company and creating thousands of dollars of damage to my RV. I have filed a complaint with the BBB

Terrible Experience My wife and I were looking for a nice little travel trailer and this place had some good deals posted online or so we thought. The one we decided on was marked down from $35,000 to $19,000. We already had our financing set up but were told to get the sale price we had to finance through them. I asked how much more it would cost if we used our financing company and was informed that the price would increase by $8,000. So we tried to go World Wide with 10% down and they came back with an approval over a week later but we would have to put down 30% which was $6,000. The Good old boy routine that they do is so like 30 years ago. Buyers aren't that stupid anymore!! We left here and went to Camping World ( they were awesome ) bought a trailer for about the same price, only required 10% down and picked up our trailer 5 days later! If you want a great deal and buy from honest people then go to Camping World in New River, AZ and stay away from World Wide RV! This was my experience. J. Howard

Alice Hausing gave her own personal touch customer service and sales. The service did excellent job with walk trough and training hitch operation. overall great management by Brian

Service is exceptional. Our sales person Alice Hausing was extremely helpful. Service staff was very thorough in showing us how to operate things on our new purchase.