We bought a suv thinking being 2020 GLC 300 it would come with navigation but no and they never say anything aabout not have and you can't get it on that suv if we would have known it we would have not bought it NOT HAPPY

I request my 2003 M-B be looked at for the driver side seat not working. I was told there would be a 120.00 charge to find out what the problem was. I agreed to this. I recieved a quick response to what the malfunction was; the seat CPU ws bad. I was told this would cost 500.00 with laor 700.00. I agreed to have them do the work. When I received my car back a few days later, I paid the price for the repair and drove down the road and relized the seat was not working. I call the service department and informed them and was told to bring the car back. I was told a few days later the CPU was defective and that a new one was ordered. I was the told that the mechanic stated there was a problem under the passsenger seat, which worked when i brought it in, and that I would need to pay another 120.00 to find out what that problem was. I stated I would pick the car up that afternoon. When i arrived I found that not only was the driver side seat not working but the passenger side was not working. I told Ryan this and he stated the service manager would give me a call the next day. Two week later, I have not recieved a call. Clearly the worst service I have ever recieved since owining this car. i clearly do nor recommend this service department to anyone, and the will never get business from me again!!!!

They sold me a car with a bad AC compressor. I didn't know that the compressor was bad when I bought it. Turns out that the price of a new AC compressor for a 2006 Toyota Highlander Hybrid is $5200! How is it possible that they sell a car and not know that the AC compressor is bad? Yes, I bought the car as-is, but it is dishonest in my view to sell was with such a big amount of damage. They claim they stay behind their cars after they sale but they don't. I asked them to pay for half the repairs, but they refused. They refuse any assistance because the car was bought as-is. Beware of this buyer.