Molly was the perfect person to sale my husband a truck for me as either we know what other women would like thanks Molly I love my new Tahoe

The website was hard to navigate. It insisted I contact a sales Rep who didn't know the inventory and asked ignorant questions. I'm looking for a 2500, why would I pay the extra if I wasn't going to tow with it? Is it for towing or personal use? Do you have enough money to buy an almost $90k truck to not use it personally? If you are trying to sell a $90k vehicle, shouldn't you put some effort in!

Recently had my GMC vehicle in for service... Set up a schedule with Amanda Jones... She took my vehicle in on time , greeted us with a friendly smile and was super polite and professional... She asked if there were any other issues or concerns I may have with my vehicle... McElveen's Service Dept. was super busy that day... Amanda kept us informed on the status of our vehicle... It was a pleasure dealing with Amanda... McElveen should be honored having Amanda on their staff... Amanda truly appears to really enjoy her job and the people she takes care of... Thank you again... See you next time!!

Just purchased a new Encore through Jeff Haller. He was outstanding to work with and made the process seamless and fun. Troy Williams handled the financial side and it was perfect and professional. I couldn’t have had a better experience and am grateful for such a great and honest transaction. Jeff Haller is the one to call! He even delivered the car to my home! Service perfection!

Recently bought a vehicle. First they tried to push an $869 flashing brake light package. I asked for it to be removed, and in the process they managed to burn up the battery junction box. They had to send it to another dealer to get fixed because they said they were "too busy". My truck sat at another dealer for almost a month without any updates. Every time I called to ask for an update they just told me there wasn't an update, or to call the other dealer, but they kept that dealer secret for almost 2 weeks before their service manager told me to call them. It was pathetic. Terrance even tried to threaten me with my trade in saying if I didn't bring my trade in to them they would change or cancel my deal. Then they wouldn't look into an issue I brought up during a test drive. Issue still exists, but forget taking it back to McElveen, they'll have to send it somewhere else, or I risk them messing up again and being without another month because of how useless they are there. Go somewhere else, this company is just trying to take you for all they can and leave you high and dry. Run while you can. I'll never buy there again and I'll for sure tell everyone I can to stay away. I've never been treated so poorly and dismissed even though it was all their fault.

In early January, I contacted Service Dept to have a flywheel/flexplate replaced. A 6-hour labor job. Waited a month to get vehicle on their schedule. Dropped Dodge Grand Caravan off on 4 February 2025. 6 March 2025: I picked up my Van to have work done elsewhere. Took 30 minutes to find my Keys. So car was there over 1 month and THEY NEVER PULLED IT IN THEIR SHOP! Sat in their parking lot. Absolutely PATHETIC !! Word to the wise: Avoid having your car worked in there!