Beware - this dealership withheld our $1,000 deposit after promising a refund!!! We were told our $1,000 deposit to do a test drive and a pre-purchase inspection would be fully refunded if we decided not to buy the car. The inspection turned up more maintenance needs than we expected, plus an undisclosed tire sensor issue and no maintenance history at all on the vehicle, so we decided to pass. Now the owner won't give us our deposit back. When he called to talk about it, he tried to discredit the report saying everything the inspection found was "just maintenance" and that it exceeded manufacturer recommendations, but I put more stock in an independent inspection than the guy who's trying to close the deal. When I said I still wasn't comfortable to go forward he switched up and said that deposits are non-refundable unless the inspection finds something major. That is not what we were told when we were asked to pay it. He's now trying to say he's going to comb through the security footage to prove we were told something we weren't to get me to let him keep our $1,000 that we were told we'd get back. I've read other reviews on here with a similar complaint, people told their deposit was refundable and then given a new excuse when it came time to actually get it back so apparently this is something they do. It's a shame I have to write this review because our salesman Stan was great, patient and accommodating, even stayed a few minutes after closing so we didn't have to wait outside in the rain for our Uber. But after this, I wouldn't trust this dealership with a deposit or a car purchase for that matter. This feels criminal, we'll definitely be disputing this through our credit card company and reporting it to the Better Business Bureau.

paid 18k for a mercedes developed a exhaust leak at 400 miles took it back to dealer was told its my problem not theirs.i would not buy from them again ever. no customer service or even an offer to rectify.

I love this place. Everyone is very friendly and professional. I just bought my car here and I will definitely go back. As I’m typing this my friend is on her way to go get her next car at Alliance. She saw mine and loved the quality and price.

After an lenggthy search trying to find a 2nd family car that met all of my creature comforts and having a horrid experience with a well known National chain dealer, I happened to come across alliance via cars.com. Very easy and seamless transaction, fixed my areas of concern on the car , met my asking price and picked up the car the following week. Very friendly dealer and no pressure and haggling back and forth with management.

These guys have a large selection of really nice looking cars. I came in looking at a couple of BMWs and wanted to test drive them both to decide which one I wanted. The test drive went well, the sales guy (one of the owners, I think) was well informed. I got the Carfax on the car I liked best and went to get my own financing, which was not a problem, he said. I ended up getting a 335i at a great price and I will definitely be referring friends here.

Recently purchased a 2013 X5. Alliance motor group fixed all the cosmetic items and were a pleasure to work with Buying another one from them soon!