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My car was left with loose bolts; however, a service man was sent to my house to fix, which made up for the hassle
Excellent communication prior to visit. Excellent and prompt service upon arrival. Uber service to home and back was an unexpected pleasure. Looking forward to my next service day. Good job.
Super polite and handled my request professionally Everything was well organized and very little waiting time
very organized & efficient took care of my service. contscyed me when i could pick up the vehicle
The staff was agreeable and efficient. The whole process was seamless and I am overall satisfied!
After having a poor experience with Rick Case Kia, we decided to try Hollywood Kia which we had to drive twice as far to get to. Ernesto was very helpful and went out of his way to complete the sale even though he was off the next day and had left work only to come back. He was very attentive and followed through with the details of Kia Connect and making sure my wife and I knew how to operate safely. Very positive and energetic salesman to be sure that we were satisfied in the end. I would recommend Hollywood Kia and Ernesto to my friends and family. The trip to get to Hollywood Kia was well worth the longer drive.
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