Tell us about your experience with Mercedes-Benz of Foothill Ranch.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Worked with Jared Becker to get my CPO wagon. Jared went above and beyond to make it work and I wouldn’t have gotten the car without his commitment to getting it done. Very happy with my new e450. Only negative was the dealership being totally unwilling to work out delivery despite my not being local.
The sales people a foothill Ranch, Mercedes-Benz were not pushy, but they provided the service. Katie was my sales lady. she was informative, and very helpful. She was extremely customer oriented and excellent at communicating online and provided all the information that I asked for. I will recommend her to anybody who want to buy Mercedes at foothill Ranch.
Very knowledgeable. Very patient. Very professional. If you have any questions KATIE is the way to go. Came in nervous and curious. Left with our beautiful family suv. THANK YOU KATIE !!!
Great customer service, thanks to Katie Kieu and the team. They made the whole transaction smooth and fast. I was in and out the dealership for less than one hour. If you want first class services, ask for Katie and I’m sure you won’t be disappointed
Top notch dealer Guram. I mentioned that I prefer to work out the numbers and car over phone and show up for a brief test drive and signing. He did exactly that and we picked up the car in light speed. The finance person Nima was also extremely energetic and made the signing fun. They also offered a gift from the gift shop which was a nice surprise.
Our salesman was amazing and so helpful!!! I would recommend to all my friends and family.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.