9040 Waukegan Rd
Morton Grove, IL 60053
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The staff is very friendly and accommodating, and they will help you out in multiple ways. I traveled from over 3 hours away, and they made the experience as easygoing, informal, and personal as possible. Thanks again to Mike, Frank, and Joe.
They went beyond to help me purchase a car ,I stopped there just to look for prices planning to go back next week with more money and I left with a great car and little down payment and the sale department the manager and finance department was fantastic and for sure I will recommend always.
Bought a 60k plus vehicle July 2014, several serious issues with paperwork, service issues and lies, over promises and unprofessional communication. My initial review can be found in Yelp from 2014 Recently, I had issues and needed to utilize a warranty I bought from Automatch, a warranty that was ultimately voided for reasons that were in full disclosure on purchase of said vehicle. I needed some other documentation that was denied unless I changed my past review. Working with Dave, one of the mgrs - called me back to tell me he was just kidding. Some tact might prove a more efficient approach moving forward. It was a travesty from start to finish. It makes you wonder how people of such low integrity are even employable, bottom line or not. In my opinion - Find another place to spend your hard earned money. For even a chance to be dealt with the way I was should be caution enough to split hairs and RUN.
Today I purchased a Dodge Journey with the help of Mike Casper and my experience couldn't have been better. Mike and the rest of the sales team were very friendly and made my first impression very pleasant and comfortable. After discussing what I was looking for with Mike, he was able to grab the vehicle and we were off for a test drive immediately. Mike allowed me to explore the car myself and was quick to answer any question. I never felt pressured from the moment I walked in until was finished signing the paperwork. Frank Gavin was very helpful and took the time to explain everything while I was filling out the paperwork to finalize the sale. He made sure to go over everything in a very clear and understanding way. Mike Casper and Frank Gavin both made my experience at Automatch USA amazing. Car buying can be an overwhelming experience but the staff made it super easy. I would recommend Automatch USA and it's great staff to anyone.
JOE,MARK AND FRANK REALLY GOOD GUYS WORKED REALLY HARD TO SAVE ME THE MOST MONEY POSSIBLE. THEY WILL WORK WITH YOU UNTIL YOU ARE HAPPY WITH YOUR PURCHASE. HIGHLY RECOMMENDED IF YOU ARE LOOKING TO GET A GOOD DEAL WITH GOOD PEOPLE MUST STOP BY.
The team at Automatch made our purchase easy and successful. We love our new (to us) car. The team went above and beyond to find a great auto-financing rate, help us understand all the paperwork, and provide us with a great car that we have found to be safe a perfect fit for our needs.
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