I had an excellent experience with the service department at Paul Miller Bmw. My service advisor Jason was incredibly helpful and professional. He explained the repair needed for my vehicle in detail, provided a clear estimate, and the work was completed effectively within the promised timeframe. I really appreciated their transparent communication throughout the process. This level of service makes me confident in returning for future maintenance

My car buying experience was great. Sales Associate Joseph Jacino was very thorough and helpful. He was honest and considerate as I was buying a reliable used car for my son for college. Joseph went above and beyond to make sure the customer experience was the best, he helped fix the rotors for the car as we drove back home and noticed vibration on the highway. Ask for Joseph Jacino if you want the best experience.

Stay away from this dealership. They are thieves. I'm glad that I walked away from the various deals they tried to push on me. Their salesman are the worst of "used car" sales people.

I had my 2024X5 service to Paul Miller last week and bought new tires and they also detailed the car. I have to say that the service was excellent. Previously, I’ve had a service issue and after reaching out to them they did their best to make it right. I will definitely consider them for service again!

So I go the change the cabin filters in my "CERTIFIED" Pre-Owned (myself) that I purchased at Paul Miller BMW only to find out that their filters were installed in the WRONG DIRECTION!!!! HOW IS THIS CERTIFIED? Went to the internet and watched 5 videos confirming the right direction of air-flow. Way to go Paul Miller and screw your customer!!!

I purchased a x4 from Paul Miller bmw last march used 3 years old. Within a month it required $5,000 in brake services, one tire has never held air and the $5,000 warranty they sold me is worthless according to bmw customer service. I was duped into believing it was a bmw warranty and not a Paul Miller bmw warranty (I live 5 hours away). When I purchased the vehicle I was told that I had approximately 30,000 miles before brake services would be required. Classless dealership. Classless salespeople.