990 West City Highway #16
West Salem, WI 54669
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I was very impressed with the detailed video inspection right from the beginning. All interactions were professional with honest and up front suggestions. Updates were provided promptly with great customer service. As a first time customer, I will be returning!
Nick knew what I was interested in, and when it became available he let me know. He provided easy options to get me in and out in the shortest possible time. Low pressure experience on the dealership adding was a huge plus.
Courteous and informative! Sound dealership going back to the Brenengen Family's ownership! We are over 25 year customers.
Got the job done in a timely manner! The staff was very friendly and courteous. I was satisfied.
Service is great, but not being able to call the dealership directly is very frustrating. You are putting your employees at a disadvantage by having someone in Minneapolis or a different city making the appointments. Sometimes they have someone call in sick or are understaffed and then we end up waiting a long time at the shop to get the service done. For example, a few months ago we had an appointment for an oil change and had to wait 3 hours before the truck was done. My husband had to be at work and was almost late because of the back up in the shop. You can do better.
They are always friendly and welcoming. Always willing to help with whatever you need. I would recommend this dealership to family and friends
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