Tell us about your experience with Russ Darrow Mitsubishi.
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sales Dept.
service Dept.
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Treated me well. Answered my questions. Lounge area is quite small and sparce Was ok
Very friendly staff. Made the whole process very easy and I would recommend to anyone Russ Darrow and Joshua to anyone.
Very quick and easy. Services writer already knew what I was there for, got me in immediately and let me know the expected wait time.
The dealership is great. Everyone there is friendly and wants to make sure you’re taken care of. The sales manager even remembered me from my last purchase, which really shows their attention to detail. What stood out the most, though, was Jadeyn himself. He was incredibly helpful and went above and beyond to make the whole process smooth. The vehicle I bought had just come in as a trade-in and hadn’t been cleaned or detailed yet. After the transaction was completed, it was still being detailed, and to help get me on the road, Jadeyn actually jumped in to lend a hand to the person cleaning the vehicle. I’ve never seen that before—it really showed how much he cared and wanted to make sure I was taken care of. He even followed up a couple of days later, which was a nice touch. You don’t see that level of customer care often, and it made me feel valued rather than just another number.
The service was great. However, they don't stop contacting you to take this xxxx survey.
Easy to schedule and great work always They are very thorough and do a great job
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