1695 Auto Park Way
Escondido, CA 92029
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
My husband and I both thought Ray Reel was very honest, professional, knowledgeable and genuine. I was actually looking at buying another make and model elsewhere. I will be honest since Ray is very personable and well spoken it made me want to buy another Volkswagen. He was very aware that I didn't want to spend all day with my family at the dealership and helped work out the numbers before we came down. The process went so smoothly and I appreciate it. I feel like Ray did an amazing job and I would definitely purchase another car from you guys. Also Frank was very helpful and kind.
I purchased a used 2019 VW Jetta SEL for my son in August. This was one of the most pleasant and satisfying experiences I have had buying a car. I am thrilled with the salesman (Nick D'Amico), the company, the finance department (Frank the tank), the car, the service department (especially CJ), and the entire process. The price was fair, the purchase was painless, and the car is absolutely magnificent. There is not a single negative comment that I could make.
Great experience! Jorge Hernandez, Sales, & Hunter Summit, Finance were awesome!
Thank you Chano for taking such good care of me and my husband. You made everything so easy and we appreciate you! Go see him!
Hello! I am writing this comment in regards to the service I received from Chano Alvaro this past weekend. To say he was kind, helpful and a pleasure to work with is an understatement. I truly dislike this entire car buying process because of the "sales guy" sort of approach. While he was informative, engaging and just a good guy ... he NEVER made me feel uncomfortable or pressured at any time. Even when we almost walked away ( after a couple of hours already ) because I wanted a car that wasn't on the lot .... he didn't have an attitude or act upset (which has happened before with sales guys multiple times) at all. He did everything he could do to advise us of other options and eventually we BOUGHT A CAR! Had he been too pushy or made me feel uncomfortable at any time, we would have left. He was professional. He was kind. He kept going back to his boss and asking for all of our requests and possible discounts ... even when he knew there was NO chance of it happening. But we appreciated that because he did everything he could for US! In the end we got a beautiful new VW Atlas ( with light interior :-)) and made my kids smile bigger than even I was!! I hope he is recognized for his honest and genuine approach! We will recommend him going forward for sure! Laura and Scott Valentine
Went in just to ask questions and look around. Needed a vehicle that would get me from point A to point B. Pascual took care of us and said he was the guy to make it happen and sure enough he did ! Left the next day with my very own vehicle . Couldn’t be happier ! Thanks so much for your time !
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.