Wonderful Experience! John was very friendly and super helpful. Made me feel completely at ease through the process. Super knowledgeable when it came to any questions I had.

John Shaw is the most professional service manager I have ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never pushy! I fully trust John with my Acura which I plan on handing down to my grandson! It’s a winner!

Worked with Mike Patton on a new car. He was detailed, quick to reply and overall great to work with! 10/10 experience with Mike at Crown Acura.

See Jeremy Stebbins in the service department for an honest and pleasurable experience. He couldn't have been more professional and enthusiastic. He even made sure that my car was cleaned and returned to me better than when I left it!

Thanks goes to John Shaw for his knowledge and excellence over the years. He is the reason that we returned to Crown Acura for a second vehicle.

John Shaw was exceptional as always in meeting upon arrival on 13 January 2026 for my B16 scheduled service and ensuring my RDX went in immediately. I couldn’t be more grateful for how efficiently the team worked to complete the service while I waited. I’m especially appreciative of John who kept me apprised throughout the process. And I couldn’t be more satisfied with the quality of the service. John is unceasingly supportive , knowledgeable and affable no matter the issue or its complexity!! Thank you so much (again!) John!!