2850 Cherry Avenue
Signal Hill, CA 90755
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Don't bother going to this service place. Their salesmen are great but their servicemen are zero help. They had installed some system before I leased the car. When leased, they removed it. This caused a shortage with the battery. Rather than fox it, they told me to come back another day when they have more time. Hello!!? Why did you make an appointment in the first place if they weren't going to fix the problem? I took a while day off work for nothing. I tell them if I bring it back will they have a cat for me. The answer was no! I went to the dealer in Torrance. They took the car immediately and got me a rental!!! That's the kind of service I expect from Cadillac! Don't go to boulevard cadillac.
Russell, was a very nice, knowledgeable salesperson, who went above and beyond through the sales transaction, he also explained how to use some of the options in the car that we were not familiar in using and locating them, he also did not use those typical pressure sales tactics that most car salesmen use. And the dealership treated us as if we were royalty, also upon arriving at the dealership, Russell came out to the parking lot to greet us with a friendly handshake, I would go out of my way to recommend anyone wanting to buy a Cadillac to go to Boulevard Cadillac. They offered the highest price for my older 2000 Ford Mustang trade in and a great deal on a certified pre owned Cadillac. I would or will buy there again.
Jared was more than helpful I was missing some key things for a trade-in and they worked around it and sold me a wonderful car
All were very helpful addressing needs and follow through. When my sales guys wasn't in Ray & Bennie were helpful and David followed up when he returned overall great experience from all!
As a senior older woman I was very nervous about car shopping and making a purchase but Boulevard Cadillac took away those apprehensions and was cordial and accommodating in every way. My internet sales representative, Lillian, showed me the vehicle I was interested in, took her time in explaining the many new tech. options, safety and comfort items, color choices, and interior options. I did not feel the pressure to purchase, went home to deliberate, came back for a second look and ask some question and again had such a good experience I purchased the 2017 XT5. Well done Boulevard Cadillac! The price was reasonable and I didn't feel pressure to add on extras. Thank you for helping me buy my new car.
I made contact with Wally on the Internet. He was upfront with a reasonable price and professional. After I arrived at the dealership and met Wally I found him very courteous and friendly. He went out of his way to ensure my wife and I were satisfied. It was the most relaxed I have ever been buying a car. We are very happy with the car and the deal. Wally is surely a credit to your organization. He has been in contact with us after the deal to ensure everything is fine with the car and said to call him with any questions. We appreciate his attention.
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