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Great team!!! Everett knew what I needed and made it happen!!! Awesome experience!! Go see these folks tòday....
We just purchased a used car for our stepson with a limited budget. He lives in Birmingham AL and we live outside Philadelphia PA. Our salesman Lorenzo and his used car manager Johnny Watwood went above and beyond to assist us in making it a nearly flawless purchase. Our first choice in vehicles ended up having a bad transmission with a failure within the the first 24 hours of purchase. They immediately offered a tow truck and loaner car until they could get it figured out. Unfortunately it was going to be too costly to repair so they offered to find us another car or a full refund. Because of their honesty, integrity and high value they clearly place on customer service & satisfaction, we had them find another vehicle which the did swiftly and efficiently. Today he drove off in his new used car with a huge smile on his face! I personally have purchased over 60 vehicle in my lifetime and NEVER had such amazing experience with any dealership. Serra Hyundai clearly make the customer their #1 priority and it shows! I highly recommend this dealer, Lorenzo and Johnny for any automotive purchase new or used. You won’t be disappointed. Thank you guys you are outstanding!
When my air conditioner conked out in July, Serra Hyundai were able to get me an appointment in 24 hours, a full week sooner than 2 other dealers in town. Ty was very nice, helpful, and helped make my experience excellent. They’ve earned my business from here on.
Positive energy and personalities, great deals and great customer service. I recommend Dominic and the Hyundai team to anyone and we will definitely be back.
Great service, friendly staff, clean environment, very good knowledge about your vehicle and service. Always keeping you informed on the service of your vehicle. Outstanding
Very easy process. My salesman was very nice knowledgeable of the vehicles. Finance manager top rate. Very impressive dealership. Clean everyone friendly. Phillip was great
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