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Everyone knows that when you have a car in mind you gotta find it! I had one in mind and found it in Tucson… Royal Kia Tucson! Living in California I was weary of purchasing a car unseen but Yvonne made it easy! She sent me pictures, videos, livestream walkthrough … everything to make it easy!! Any question and hesitation was answered/put to rest immediately. She was super responsive, kind and understanding of my position putting my faith in someone to be my eyes. I can’t thank her enough and the team there. I am super happy with my Sportage!! Yay!! Huge thank you!!
Not only did I buy an amazing car yesterday, but I made a friend... Abdul was so excellent, so incredibly kind and knowledgeable about the whole process, I don't think I have ever had such great customer service. When you spend so much time at a dealership trying to find the right situation, car, payment, etc., you really want someone who cares and who goes the extra mile for you. That person is Abdul. He was wonderful, and I left feeling like I had met the most extraordinary young man, which was a bonus. Royal should be very proud to have Abdul on their team; he is truly a 5-star sales representative. Thank you!
Jesus was very helpful in my first car buying experience. He was extremely thorough and helped answer any of my questions! Would recommend.
Our service experience at Royal Kia is always world class and it starts with David Loper. David has been my trusted service writer for many years. My wife and I would not trust our 2024 Kia Sorento to anyone but Dave! In fact, my son owns a 2025 Kia Seltos…David is his service advisor. Dave knows my son is a school teacher and Dave takes care of him like he is family! Dave has also taken care of my daughter’s Kia long distance. My daughter and her husband reside in Denver but Dave has gone out of his way to help them when in Tucson. Dave’s sincere care is a reflection of the ownership’s commitment to customer care.
Never had such a wonderful experience with a dealership before. Just got in a car accident and was dreading the process of getting another vehicle. Ray took one of the worst times in my life and made it an easy, non stressful experience. Much appreciation for Ray and this dealership! If you’re looking for a car, go see Ray and let all your worries go!
Amazing service and perfect at making us feel confortable and ready for us to get our EV9!
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