I recently purchased a certified, like new S 500 from Mercedes-Benz of Fredericksburg, and I can honestly say I have never felt this good about buying a car. I’ve been driving Mercedes vehicles for over 30 years, and this was the first time I was treated with such genuine care, kindness, and respect throughout the entire process. The car was inspected thoroughly, and every detail of the sale—and how to operate the vehicle—was clearly explained to me. They were more than fair with the trade-in value of my BMW, and they even promised an upgrade before I left the dealership…which they absolutely delivered on. I arrived about an hour and a half before closing, so some preparation steps couldn’t be completed beforehand. Even so, I was the last customer in the dealership and never once felt rushed or pressured. The staff was patient, attentive, and followed through on every single promise. In fact, instead of me having to call them, they called me. Jake Huber, Justin Van Hoven, Mike in the Service Department, Whitney in Finance, the finance manager, and even the receptionist—everyone there was outstanding. The entire building is filled with caring, professional people who truly stand behind their cars and treat customers like royalty. Let’s be honest—Mercedes-Benz isn’t the cheapest car on the market, so being taken care of at this level really matters. I’m extremely picky, and I won’t be going anywhere else to buy a car. I genuinely love and, most importantly, I TRUST the staff at Mercedes-Benz of Fredericksburg. Sabrina

My wife and I had a great purchasing experience at this Fredericksburg, VA dealership. Justin did an amazing job to dedicate his full attention and listen to our needs. Highly recommend!

I must say that this was one of the BEST experiences that I've had purchasing a vehicle. Though I came later in the evening, I was very pleasantly greeted. Sales Consultant, Herb Coates was simply the best. He was very personable, patient, and professional. He took time to talk with me and introduce me to others. When manager, Mickey T. saw me in Herb's area, he came right over, shook my hand, and welcomed me to the establishment while, at the same time, wishing me well and showed care about my experience. Then, Valerie in Financing made me feel good about signing my name...LOL. She took special care in explaining, as well as showed care to me as not only a consumer but also as a person. Though I know everyone, at that time should have been ready to go home, at no time did I feel rushed or pushed to do anything that I didn't or wouldn't have wanted to do. Everything was done very timely and in a pleasantly efficient manner with respect and consideration. This is a TOP-NOTCH location, and they represent the BRAND very well. I have been spreading the word that this is the place to come. Thank you for my experience!!!

This was my second time purchasing a used car from Mercedes-Benz of Fredericksburg, and once again, the experience was top-notch. Justin Van Hoven went above and beyond to ensure that the car met all our needs. From the very beginning, he was incredibly responsive to my emails, answering all my questions before we even stepped into the dealership for a test drive. Justin was easy to talk to, relatable, and genuinely invested in making the process as smooth as possible. He stayed late, worked with us to get the car fully detailed, provided a second key, and even made sure we left with a full tank of gas—small but meaningful touches that truly set Justin and this dealership apart. If you're looking for a stress-free car buying experience with a team that truly cares, I highly recommend Mercedes-Benz of Fredericksburg—and definitely ask for Justin!

Went to Service area Jan 2025 to get help with features of my 2025 GLC300 Coupe. Mohamed did a great job. Also, I needed assistance with the lock on one of the doors. Kasey did an amazing job. He was efficient and very pleasant. Great job! Jacqueline

2nd Mercedes purchased from Noble. Mercedes was great to work with, was very patient with me when I was not able to make my mind up, did not feel pressured at all.